Global Services Lesson 4 Delivery of Public Services
  
 
 
 
Global Services Lesson 4 Delivery of Public Services

Overview

This lesson introduces the delivery of public services. Students examine case studies and compare and contrast the various types of public services delivered by NGOs, for-profit providers and governments.

Relevant Learning Objectives
   1.  Define services and articulate the value of services in the global economy
   3.  Identify the workforce skills needed in global service organizations

Procedure

Possible Classroom Activities

Resources

 

Next: Global Services Lesson 5 Challenges Facing Service Providers