Global Services Lesson 3 Innovation in the Service Sector
  
 
 
 
Global Services Lesson 3 Innovation in the Service Sector

Overview

This lesson introduces the concept of innovation and its application to the service sector. Students apply the concepts of innovation to technology firms and debate the firm’s achievements.

Relevant Learning Objectives 
    1.    Define services and articulate the value of services in the global economy
    3.    Identify the workforce skills needed in global service organizations 
 
Procedure

Possible Classroom Activities

Resources

Optional Resources

 

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