Global Services Lesson 2 The Role of the New Social Media and its Impact on Services
Global Services Lesson 2 The Role of the New Social Media and its Impact on Services

Time: 20 minutes
Skills: Holistic Thinking
Objective 1
Related Resources:
- Technology Issue in Depth. (n.d). Globalization101.org. Retrieved from: http://www.globalization101.org/issue_main/technology

The instructor divides the class into three groups. Each group should discuss the development and success of one of the follow social technologies: Youtube, Facebook, and Twitter. Students should answer the following questions in their groups:

  • What services does this technology provide?
  • Based on your observations and experience, what are some signs that the social technology has changed/increased/abated/ influenced globalization?
  • Who benefits from the technology and why?
  • Who is harmed by the technology and why?
  • What ethical issues arise from the use/misuse of the social technology?

After the group discussions, each group presents the highlights of discussion to the whole class.

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